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Banking · AI Transformation
📍 UAE
KYC & Onboarding AI Agent Stack — UAE Bank
Multi-agent AI system automating 85% of KYC document processing — reducing onboarding from 5 business days to under 4 hours, CBUAE-compliant.
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The Challenge
40 analysts manually reviewed 300 applications daily across 12 document types. Error rates triggered CBUAE scrutiny and caused customer churn at the most critical touchpoint.
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The Solution
MCP-connected agent stack: ingestion agents, OCR + Claude LLM extraction, CBUAE rules-engine validation, human escalation queue, and tamper-proof audit trail integrated with core banking via MCP.